Nikki Traynor
Fluid maintenance, explained.
Nikki Traynor trains service advisors, technicians and managers to make fluid maintenance the most understood service in the dealership.
She is the lead instructor for Professional Series University and the face of the Professional Series fluid maintenance program. Nikki knows what's in the oil pan of every vehicle on the drive, from carburetors, points and plugs to direct injection, diesel and the latest nanotechnology in a bottle, and she teaches your team to show the customer.
She makes fluid maintenance the most understood service in the dealership.
Nikki trains the people, installs the program and teaches your advisors to make the need visible, one repair order at a time.
Every seat in the store
Advisors, technicians, managers and distributor reps, role by role, through Professional Series University.
A fluid program that runs every day
Service menu, intervals, fluid service trays, displays and equipment, installed in your dealership by Nikki's field team.
Pass or fail, every time
The fluid passed or it failed. The customer sees the sample and decides, and customers buy when they have the facts.
A lifetime of experience. Built by Professional Series.
Nikki was programmed, researched and trained on everything Professional Series knows, so when you see and hear her speak, you are hearing the training itself.
Her knowledge comes from Professional Series product studies and test data, the Professional Series manufacturing floor, the Fixed Operations Intelligence System (FOiS), and the complete Professional Series University curriculum. She has the technician's ear, the service advisor's words and the service manager's numbers. Off the drive she's an adventure seeker who works a 2026 Jeep Wrangler in Professional Series colors, maintained on schedule from mile one.
"Maintenance is a decision. Repair is a consequence."Nikki Traynor
Training for every seat on the drive.
Nikki's classroom.
Professional Series University is where every advisor, technician and manager learns the Professional Series approach, with Nikki teaching every class.
Each class is a short video, a student workbook and a knowledge check. Certification runs from Professional Series Certified to Master Specialist, and dealer groups can run the university under their own name.
Nikki Traynor: More Than a Bottle
An adventure on the road and a lesson for the service drive, every episode.
See all episodes →
More Than a Bottle with Nikki Traynor
Nikki's podcast takes one fluid, one system or one service-drive moment per episode and explains it so anyone can follow.
Coming to Spotify. Advisors, technicians, managers and anyone who owns a car are welcome.
"200,000 miles isn't luck. It's a rhythm."Keep it maintained. I'm Nikki Traynor.
Keep it maintained.
Bring Nikki and Professional Series University to your dealership, or stock the products she teaches.
Training and Professional Series University: nikki@professionalseriestraining.com